E!Hub, a 5-storey entertainment and leisure centre housing Orchid Bowl, eXplorerkid, a cinema and numerous F&B outlets opened at Downtown East.
eXplorerkid was expanded to become the largest indoor family playground in Singapore.
The Family Recreation FUNd was enhanced and re-introduced as the Family Recreation & Fun Carnival.
NTUC Club initiated the Union Support Scheme, a funding scheme for unions to tap on when holding activities at Club-owned facilities.
NTUC Club launched its renewed Mission and Core Values, moving beyond just being a facilities provider to building, engaging and strengthening communities