Location: Pasir Ris

Roles and Responsibilities

You will craft clear, consistent and effective messaging across multi-platform content and media-facing FAQs that are bespoke to our key stakeholders, including migrant workers, employers, dorm operators and government agencies.

You will own the full performance lifecycle: Continuously monitor changes in cross-platform success metrics, assess which channels deliver the highest return, and quickly recommend data-driven adjustments to strategically define and maximise overall outreach impact.

This role demands a blend of technical capability and excellent coordination:

• Technical Execution & Content Design: Proven skills such as HTML coding and proficiency with the Adobe Creative Suite (or similar design software) are essential. You must be able to create webpages from scratch (utilizing CMS/ web tools) and prepare professional presentation decks.
• Stakeholder Coordination: The ability to work effectively with inter-departments and cross-agencies to recreate and optimise channel effectiveness and outreach materials.
• Communication & Follow-Through: Excellent communication skills and strong follow-up to ensure clear, consistent messaging flow across all initiatives.
• Domain Knowledge: Domain knowledge in the migrant workers ecosystem will be an added advantage.

Qualifications and Other Requirements

• Minimum Diploma
• At least 5 years of relevant working experience in communications and marketing role
• Proven ability to craft clear, consistent messaging across multiple platforms (web, print, FAQs) for diverse stakeholder groups
• Working knowledge of HTML, CMS/web tools, and ability to build or update webpages independently
• Proficiency in Adobe Creative Suite (or equivalent) and creation of professional presentation decks
• Familiarity with migrant workers and their community in the, but not limited to, Construction, Marine Shipyard and Process industry.
• This role will be based in NTUC Club’s office at Downtown East.
• Regular travel to the Recreation Centres located in the West is expected